Practical information

At Atelier Vanta , we make it a point of honor to offer you a transparent, secure and surprise-free purchasing experience.

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🚚 Delivery times
Our glasses are shipped within 1 working day after validation of your order.
Delivery is provided by reliable carriers, with tracking provided.

Indicative delivery times by country:

France : 2 working days ( Colissimo / Chronopost )

Switzerland : 3 to 4 working days ( Die Post )

Germany : 3 to 5 working days ( Deutsche Post or DHL )

Belgium : 2 to 3 working days ( BPost )

Netherlands : 3 to 5 working days ( PostNL )

Greece : 5 working days (Post Office)

United Kingdom : 3 to 5 working days ( Royal Mail or Parcelforce )

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💳 Available payment methods
For your safety, we work with reliable service providers:

Bank card (Visa, Mastercard, Amex)

Stripe (secure payment with buyer protection , possibility of opening a dispute in case of problem)

Apple/Google Pay

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🔄 Returns
We accept returns within 20 days from the delivery date.
To request a return, please contact our customer service at the following address:
ateliervanta@gmail.com , indicating your full name and order number.

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💬 Customer service at your disposal
Our customer service is available to meet all your needs:

By chat directly on the site

By email : ateliervanta@gmail.com

By phone :
France: +33 09 51 60 78
Germany: +49 176 20583619

Other countries : +33 09 51 60 78

We remain at your disposal and thank you for your trust.